Need to Contact Us? Give us a call!
Toll Free: 1-866-771-3363
Other ways to contact us
Ives Insurance & Financial Service
o/b Ives Insurance Brokers Limited
347 Maidstone Ave.
Essex, ON N8M2K1
Hours of Operation
Monday to Friday 9:00am – 5:00pm
Closed Weekends and Holidays
For Emergency Claims Service
Aviva Canada: 1-866-692-8482
Chubb Insurance Company of Canada: 1-800-532-4822
Coachman Property: 1-800-361-2622
Coachman Auto: 1-800-361-2622
Echelon: Ontario & Alberta: 1-866-931-0570
Echelon: Quebec: 1-866-651-2880
Echelon: B.C.: 1-888-547-9229
Economical Insurance Group: 1-800-607-2424
Intact Insurance: 1-800-265-4487
Old Republic: 1-800-228-8046
Perth Insurance: 1-800-607-2424
During business hours: Please call our office and speak to one of our licensed brokers, we will gather the details, council you on the claims process and tell you how a claim may affect your insurance rates and then connect you directly to your insurance company claims representative.
After hours, weekends and holidays: Most claims do not need to be reported to your insurance company until the next business day, but if it is an emergency situation where further damage may occur if corrective steps are not taken immediately, please contact your insurance company directly to report the claim.
Even if you report the claim directly to your insurance company, it’s a good idea to contact us on the next business day to let us know what happened. We will be able to provide valuable advice on the claims process.
Report A Claim
If you have been involved in an auto accident or have had damage to your home, provide the details here and a broker will contact you at a time that is convenient for you.
If you have been injured, seek medical attention immediately. Call the police if someone is hurt, you feel threatened, there is significant damage to your vehicle or if you feel you are a victim of a staged accident.
In addition to providing the details of how the incident occurred and the damages incurred, please gather the following information for an auto claim:
- contact information for driver, passengers and witnesses
- insurance details of all vehicles involve